Last Updated 1 July, 2025.
Delivery
All domestic orders, with the exception of orders with only individual vinyl stickers, are shipped through either USPS Ground Advantage or UPS, depending on which is cheaper.
Orders with only individual vinyl stickers will be shipped by letter mail without tracking.
Where will my order ship from?
Orders with items made in house ship from Texas, USA.
We also work with an on-demand order fulfillment company with facilities worldwide!
When will I get my order?
For in stock items, it takes 1-2 days to ship an order.
For made to order items, it takes 3–7 days to ship an order.
The order is shipped out after the longest estimated fulfillment time if the order is a mix between in stock and made to order items. Once the item is shipped, tracking will be emailed to you.
Do you ship internationally?
Through this site, we currently offer domestic US shipping only. For international orders/shipping, please visit Dreaming Woods Studio on Etsy
My order should be here by now, but I still don't have it. What should I do?
Before getting in touch with us, please help us out by doing the following:
● Check your shipping confirmation email for any mistakes in the delivery address
● Ask your local post office if they have your package
● Stop by your neighbors in case the courier left the package with them
If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at [insert your support email here] with your order number.
If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.
Do you accept returns or exchanges?
At this time currently, all shop sales once shipped out are final. Due to the nature of our items, it is difficult to accommodate returns or exchanges as a small business at this time. Thank you for your understanding!
However, if you have any issues or concerns with your order, please use the contact form! I try to resolve things as much as I can.
By ordering from my shop that means you understand the rules as stated.
In the rare occurrence if I need to, I have the right to cancel and refund your order at anytime.